Lindy Andrews
MediTrav

Tell us about you?

Mum to Jack (24), partner of Craig. We recently moved from Manly in Sydney, to Miami on the Gold Coast. A quieter Manly! Currently in business start-up mode after spending two years in R&D. Global tourism specialist.

Tell us about your small business?

Meditrav is an Australian resource that connects medical travellers with quality, affordable accredited health providers, hospitals and clinics predominately in Asia though we also bring Asia to Australia. Offering dental, comprehensive health assessments as well as a wide range of wellness vacations to complex medical treatments, surgeries and associated travel programs.

Are there any areas you’re particularly seeking progress in for your business right now?

  • I'm seeking funding
  • I need human capital
  • I'm seeking a mentor

How could you or your business help others?

  • Matching people seeking quality health treatment that perhaps has been inaccessible or difficult to access here in Australia with virtually immediate access in Asia. From knee reconstructions to hip replacements to dental treatment and health checks.
  • Support Australian mental health segment – our number one purpose priority
  • Employers – Support their own in-house wellness programs for their staff

What has been one of your best business decisions to date?

I am proud of what I have achieved and what I have contributed to every business I have been a part of. Meditrav, though, is next level. The joy I see on our clients’ faces is priceless. Whether that is a dental implant, meaning they can smile with confidence, to a hip replacement meaning they now live pain-free. Starting Meditrav is by far the best, albeit challenging, decision to date.

What are your three favourite business tools and why?

  • CRM – I'm not sure if you can have a business without one
  • LinkedIn – To find and connect with the right people
  • Trip Case app – ensures I am advised of any flight schedule changes or cancellations before the airline advises – by which point you are at the back of the queue to be re-protected on another flight (don’t tell anyone about it though)

Could you share a time when you succeeded and what you learned?

I have taken on contract roles in the past and while this has taken me away from my own business, I have frequently proven that my methods for quickly and effectively growing revenue, and building a brand, are very successful.

Could you share a time when you failed and what you learned?

The flip side to the story above. Despite having our own tourism comms agency, during slower times or because I love a challenge, I would take on contract roles. These roles, while very successful for the company I was with, took me away from my own business. So we had large gaps in business when contracts concluded. Stick with your vision.

What would you like to see more of when it comes to helping women in small businesses succeed?

More women supporting women.

What’s your approach to dealing with the pressures of running your business?

In years gone by, I would keep pushing. Now I know to take down time, meditate, exercise daily and try to stay as healthy as possible.

Any productivity hacks you swear by?

Productivity and mobility – Dropbox has been a major boost for me. The team can access any docs wherever they/I am.

Has there been a significant mentor in your life?

I really wish I had a long-term mentor and I’ve made it a bit of a mission to find one. I’m an avid reader of business and life hack books. I have met some wonderful people along the way who have been quite influential in my decision making.

People you admire / quotes or mantras that you live by?

Hmmm, wow, there are so many mantras but Steve Jobs famously said, “It doesn't make sense to hire smart people and tell them what to do. We hire smart people so they can tell us what to do.”

And in terms of people I admire. That would be people who give a sh*t about people and the planet, but who also don’t give a sh*t about what people think of them. Richard Branson comes to mind but there are so many more.

What’s the last read book / visited bookmark / podcast that you’d recommend to a friend?  

Anything to do with health and wellbeing at the moment. So a lot of reference material, magazines, websites.

Finish this sentence: “Business mums …

... make regular time for themselves. We are super but not superheroes!”

Connect with Lindy

Via her website, on Twitter, on Facebook or on Linkedin.

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